Project Execution Weekly Challenge Quiz MCQ Questions

Project Execution Weekly Challenge Quiz MCQ Questions

Weekly Challenge 1

What is project tracking? 

A method for following the progress of a project's activities.

What should project managers track to ensure the team meets deadlines?

 Track tasks as they progress and as the project approaches key milestones.

Fill in the blank: In the context of tracking, a(n) _____ is anything that alters a project’s original course of action, whether positive or negative.

deviation

Which tool provides an overview of a project’s common elements, summarizes them as a snapshot, and communicates project status to the team and stakeholders in a centralized place?

Project status report

Which tool is most useful near the end of a project, when meeting deadlines is the top priority?

Burndown chart

Imagine that an aerospace company builds a new line of passenger jets. Increased raw material costs cause the company to spend more on aluminum than planned. Which of the triple constraints does this change impact the most?

Budget

How does a change request form differ from an escalation email?

Change request forms help teams manage proposed changes; escalation emails enlist leadership to remove obstacles, reinforce priorities, and validate the next steps

Imagine that a restaurant is moving to a new location and must pass a government health inspection before it can open. What type of dependency is the inspection? Select all that apply.

• Mandatory dependency
• External dependency

What tool can project managers use to calculate risk exposure and prioritize risks using high, medium, and low rankings?

Probability and impact matrix

What common problems can a project manager avoid by escalating an issue? Select all that apply.

• Trench wars
• Inadequate compromises

Under what conditions should you send an escalation email? Select all that apply.

• Key stakeholders need to sign off on a final decision.
•  A problem leads to major changes in budget or timeline.

How can escalation benefit a project? Select all that apply.

•  Encourages team participation
•  Speeds up decision-making
•  Provides checks and balances

Which tracking method is most useful for projects that require a granular, broken-down review of each task and where finishing on time is a top priority?

Burndown chart

Which of the following categories are part of the ROAM technique?

Resolved, owned, accepted, and mitigated

Which items should you track throughout the project execution phase? Select all that apply.

• Project costs
• Progress toward milestones
• Action items
• Project schedule
• Key tasks and activities

Which tracking method is best for teams with a lot of people and projects with many tasks or milestones that are dependent on one another?

Gantt chart

How does a roadmap differ from a Gantt chart? 

A roadmap tracks big milestones and includes a high-level project overview; a Gantt chart is useful for large projects with many dependencies

Imagine an auto manufacturer has a project to build a new model of car. The project manager learns there is a delay in a key shipment of parts. Which of the triple constraints does this change impact the most?

Timeline

Imagine a home improvement chain developing a new line of power tools. One of the designers wants to adopt a new process that will simplify the team’s workflow. Which method should they use to convey their idea to team members and stakeholders?

Change request form

Imagine that a toy company is known for making a popular doll, but their design team decides to test out new material for the doll’s clothes before beginning a new batch. This test has what two types of dependencies? 

•  Internal dependency
•  Discretionary dependency

Why should project managers track changes, dependencies, and risks throughout a project?

Keep teams aligned on how to ensure project success

What is the process of identifying risks and issues that could impact a project, and taking steps to address their potential effects? 

 Risk management 

Which term refers to the process of enlisting leadership or management to remove an obstacle, clarify or reinforce priorities, and validate the next steps?

Escalation

As a project manager, you’re implementing the ROAM technique for new risks. You assign the risk to a team member so they can resolve it and monitor it to completion. Which ROAM action did you take?

Owned

What should you do in an escalation email? Select all that apply.

• Explain the problem.
• State your connection to the project.
• Make a request.

Which of the following steps are part of dependency management? Select all that apply.

• Recording dependencies
• Efficient communication
• Continuous monitoring and control

How does a change request form differ from an escalation email?

Change request forms help teams manage proposed changes; escalation emails enlist leadership to remove obstacles, reinforce priorities, and validate the next steps

Imagine that a client wants to add an auction of donated items to a fundraising event. The project manager is currently executing the project for dinner and short concert. Which of the triple constraints does this change impact the most?

Scope

Imagine a project manager preparing to move a project to the execution phase. They keep a centralized document that outlines the project timeline and each team member’s responsibilities. They also send daily emails to the team with items that need immediate attention. What does the project manager fail to track? Select all that apply.

• Progress toward milestones
• Project costs

Why should project managers track changes, dependencies, and risks throughout a project?

 Keep teams aligned on how to ensure project success

Which three of the following scenarios represent a deviation from a project plan?

•  A production facility goes out of business
•  A company increases its budget for a project
•  A lead designer quits taking another job

Which term measures potential future losses to a project resulting from specific activities or events?

Risk Exposure

Which five items should you track throughout the project execution phase?

• Project costs
•  Progress toward milestones
• Action items
•  Key tasks and activities
•  Project schedule

Which of the following methods can be used to communicate the change to stakeholders during a project? Select all that apply.

• Change request form
•  Escalation email

Which of the following categories are part of the ROAM how does a change request form differ from an escalation email? technique?

Resolved, owned, accepted, and mitigated

Imagine that a project manager creates a matrix with two variables: risk impact and probability. They use the matrix to measure potential future losses to a project resulting from specific activities or events. What is the project manager trying to determine? 

Risk management

What two common problems can a project manager avoid by escalating an issue?

• Misdirected compromises
• Trench wars

What two common problems can a project manager avoid by escalating an issue?

• Misdirected compromises
• Trench wars 

Fill in the blank: In the context of tracking, a(n) _____ is anything that alters a project’s original course of action, whether positive or negative.

deviation

Imagine you are managing a project that hits a major milestone early, putting the team ahead of schedule. This alters the project plan’s original course of action. What is the name of this type of event?

A deviation

Imagine that a toy company is known for making a popular doll, but decides to test out new material before beginning a new batch. What type of dependency is the test? Select all that apply.

• Internal dependency
• Discretionary dependency

How does a roadmap differ from a burndown chart? 

A roadmap tracks big milestones and includes a high-level project overview; a burndown chart measures time against the amount of work completed and remaining

What tool can project managers use to keep disagreements from bringing projects to a standstill?

Escalation email

In the ROAM technique, what does it mean to resolve a risk?

 To classify risk as addressed because it no longer creates a problem

What can project managers do to keep trench war disagreements from bringing projects to a standstill?

 Send an escalation email

Which tracking method is most useful when project managers need a way to track big milestones in a project?

Roadmap

Weekly Challenge 2

As a project manager overseeing a product launch, you monitor and inspect the results to ensure the project is meeting quality standards. You notice one standard is not being met and take corrective action to improve the standard. Which quality management concept does the inspection and corrective action represent?

Quality control

Which quality management concept takes place throughout the entire project lifecycle and focuses mainly on audits and testing during the development process?

Quality assurance

As a project manager, you learn that a product is behind schedule. After communicating the delay to the customer, you listen to their frustrations, address them, and find a solution beneficial for both of you. Which soft skill does this represent?

Empathetic listening

During which step of the quality management process does a project manager ask questions such as: “How will I determine if the quality measures will lead to project success?” and “What outcome do my customers want at the end of this project?”

Quality_Planning

During a user acceptance test (UAT), the users identify outliers that the original requirements didn’t account for, such as extreme use of the product. What UAT quality control step does this represent?

•  Business cases
•  User error cases

How should a project manager engage in continuous improvement that enhances team performance? 

 Process improvement

As a project manager, you identified a process-based problem you’d like to improve. Before implementing a solution, you conduct performance metrics and data collection. This establishes baseline data that will determine success. What DMAIC step did you apply?

Control

As a project manager, you learn a customer is not satisfied with the quality of the finished product. To fix the problem, you first identify what you believe is the root cause and brainstorm solutions with your team. What PDCA step did you apply?

Plan

Which parts of a company ecosystem rely on continuous improvement to have collective and separate successes? Select all that apply.

• Programs
• Portfolios
• Projects

Fill in the blank: The way a project manager decides to structure a retrospective depends on _____.

 team and workplace

As a project manager, you hold a retrospective. During the meeting, you give the team an opportunity to discuss risks that materialized: Were there any gaps between the original plan and its execution? Which retrospective step does this represent?

 Lessons learned

Extra Questions

As a project manager, you’re overseeing a product launch. You meet with customers to determine the product’s quality standards. Then, you create the processes and documentation necessary to achieve the expected quality. Which quality management concept do these tasks represent?

Quality planning

Which quality management concept must be well-defined at the beginning of the project to help avoid rework and schedule delays?

• Quality action
• Quality assurance

As a project manager, you identified a process-based problem you’d like to improve, found its root cause,  and implemented a solution. Now, you monitor the new process to ensure the changes are beneficial to the team. Which DMAIC step are you currently applying?

Control

As a project manager, you’re doing a user acceptance test (UAT) to test your product. You present your users with the visual mockup of the product and walk them through each step they need to take to use the product. What UAT quality control step does this scenario represent?

Critical user journey

As a project manager, you identify a process-based problem you’d like to improve. To better understand the problem, you examine the technology to understand its root cause and interview the team on how it’s impacting their performance. Which DMAIC step did you apply?

 Analyze

A project team discovers an efficient process to develop a product. The program manager implements the idea in several other projects. When the portfolio manager learns that the more efficient process is working across several projects, they recommend it to several programs. This scenario exemplifies which best practice?

•  Positive feedback
•  Hierarchical communication

What’s the main purpose of holding a retrospective?

 Encourage improvements that prepare the team for future projects 

A project manager sets clear expectations with customers about when they’ll communicate certain project updates and changes. To gain the customers’ confidence, the project manager also provides situational examples of when they may communicate. Which soft skills does this project manager use with their customers?

 Trust-building

A team successfully delivers a product feature to a client but misses the deadline. What should the project manager do to investigate why the product feature was late? 

 Hold a retrospective

To receive authentic and honest feedback from customers, what strategy should a project manager use?

 Ask open-ended questions and listen to the customer’s current state versus their desired state

During a user acceptance test (UAT), the project manager creates UAT scripts so the testers better understand the product or service. The project manager writes the scripts based on user stories, which are best described as what? 

•  Feedback from users that includes positive comments, bug reports, and change requests
•  Step-by-step instructions that users follow during the testing process

Who can take a beneficial process improvement from one project and implement it across several projects?

Program Manager

Which of the following is a retrospective best practice?

 Change perspectives so that the team can better understand another person’s point of view

During which step of the quality management process does a project manager ask questions such as: “How will I determine if the quality measures will lead to project success?” and “What outcome do my customers want at the end of this project?”

Quality planning

A project manager is considering process improvements. They identify that their team is too slow when delivering a service. They have an educated guess about what’s causing the problem and how to fix it. What’s the term for this educated guess?

Hypothesis

During the user acceptance test (UAT), the users identify outliers that the original requirements didn’t account for, such as extreme use of the product. What UAT quality control step does this represent?

Edge cases

As a project manager applying the PDCA process, you’ve already attempted to fix a process that you believe is causing a common customer complaint. As your next step, you compare your results to the goal to determine if you fixed the issue. What PDCA step will you apply? 

Check

As a project manager, you hold a retrospective. During the meeting, you have a discussion about risks that could become issues if not addressed this quarter. You also inform the team that you’re passing ownership of the project to someone else. In the retrospective notes, you include the contact information of the new project manager and links to any relevant documentation. Which retrospective step does this represent?

Future considerations

As a project manager, you’re overseeing the launch of a new product: a portable, solar-powered stove. Before beginning the project, you set criteria for the desired outcome: It must maintain a specific cooking temperature for a set period of time. Which quality management concept does this criteria represent?

Quality Standards

Weekly Challenge 3

Fill in the blank: _____ is a collection of facts or information. 

 Data

Which of the following are examples of productivity metrics? Select all that apply.

• Projections
• Duration
• Milestones

Which of the following are examples of quality metrics? Select all that apply.

•  issues
•  cost variance
•  number of changes

As a project manager prioritizing tasks, you need to determine what is most important to your client: meeting a deadline or staying within budget. Which method are you using to determine what data is relevant to your project?

 Aligning to your stakeholders’ priorities

You need to explain the data you’re presenting by demonstrating relationships between data sets. Which data visualization tool can help?

Scatter Plots

Fill in the blank: _____ data are statistical and numerical facts about a project.

Quantitative

Fill in the blank: _____ is the process of turning facts into a narrative to communicate something to your audience. 

Storytelling

Fill in the blank: _____ is the graphical representation of information to facilitate understanding.

Data visualization

Which of the following tactics may help you be memorable during a presentation? Select all that apply.

•  Maintain an upright posture with hands at your side.
•  Pace yourself by using intentional pauses.
•  Elevate the volume of your voice to emphasize key points.
•  Make eye contact and use friendly facial expressions.

As a project manager processing data, you avoid selecting and interpreting data in a way that supports your pre-existing beliefs. This tactic helps avoid which data bias? 

Confirmation bias

In which of the following categories can project managers group metrics? Select all that apply.

• Productivity metrics
• Quality metrics

As a project manager analyzing data, you begin by inquiring about the current state of the problem, the ideal outcome, and the expectations of your stakeholders. Which data analysis best practice does this represent?

Ask

As a project manager creating a story, you ask yourself questions like: “Is the content credible and trustworthy?”, “Are there any data points that skew the information”, and “What content can I eliminate?”. In what storytelling step should you ask these questions?

Filter and analyze the data

Imagine you’re preparing a data presentation. To explain your data, you need to compare trends and display changes in the data over a set period of time. Which data visualization tool can help?

Line graph

Extra Questions

From the project manager's perspective, which of the following are the benefits of using data? Select all that apply.

• Understand your users
• Improve processes
• Make better decisions
• Understand performance
• Solve problems

Fill in the blank: Using a(n) _____ keeps a record of any inconsistencies from the initial requirements of a project.

change log

Fill in the blank: A(n) ______ is an observable change that can help project managers determine the overall health of a project.

 signal

Fill in the blank: _____ data are qualities or things that you can't measure with numerical data.

Qualitative

Fill in the blank: A _____ is a measurable value or metric that demonstrates how effective an organization is at achieving important objectives.

key performance indicator (KPI)

As a project manager analyzing data, you enter your data into a spreadsheet, ensure the data is accurate by removing duplicate responses and inconsistencies, and confirm the data contains no typos or errors. Which data analysis best practice does this represent?

Process

As a project manager creating a story, you ask yourself questions like: “Who are you presenting to?” “What are their problems?,” and “What do they care about?”. In what storytelling step should you ask these questions?

 Define the audience

Fill in the blank: A(n) _____ is a quantifiable measurement project managers use to track and assess a business objective.

metric

What tactics can project managers use to prioritize data? Select all that apply. 

•  Prioritize tasks that contribute most to the project goal
•  Identify and respond to signals 
•  Align metrics to stakeholder priorities 

Fill in the blank: _____ is the process of collecting and organizing information to help draw conclusions.

 Data analysis

Which of the following includes visual representations of data? Select all that apply.

•  mappings
•  infographics
•  dashboards
•  charts

Fill in the blank: During your project, you monitor the timelines and efficiency of your team. You collect data on how many tasks they complete, their quality of work, and the time it takes to complete the tasks. All of these are examples of using data to _____.

understand performance

In which two of the following categories can project managers group metrics?

• Quality metrics
• Productivity metrics

Fill in the blank: _____ is when the project manager determines how long it will take to complete a project based on the resources available.

Projection

Which of the following are ways you can be flexible during a presentation? Select all that apply.

• Practice avoiding mistakes that could distract from your message
• Consider the approach you’d take if an unforeseen event shortens your presentation
• Identify and come up with answers to potential audience questions
• Imagine and prepare for possible objections

As a project manager creating a story, you ask yourself questions like: “Does the story answer the initial question and demonstrate the solution?”, “Is it original and does it offer a unique point of view?”, and “What is the compelling takeaway for the audience?” In what storytelling step should you ask these questions?

Shape the story

What is the third step in storytelling that vets the data for credibility and filters the information? 

Analyze the data

As a project manager analyzing data, you review, transform, and organize the data you’ve collected. Then, you create graphs with the data to identify patterns and draw conclusions. Which data analysis best practice does this represent?

Analyze

How do graphs and charts help present data? Select all that apply.

• Compare values and demonstrate how individual parts contribute to a whole
• Demonstrate the relationships between data sets
• Inform the audience about a new trend or valuable piece of information
• Analyze trends and behaviors over set periods of time

Which of the following are ways to help you give an effective presentation? Select all that apply.

• Be memorable
• Be flexible
• Be precise

Fill in the blank: A _____ is a measurable value or metric that demonstrates how effective an organization is at achieving important objectives.

KPI

As a project manager processing data, you avoid understanding ambiguous data as either positive or negative. This tactic helps avoid which data bias?

Interpretation bias

As a project manager processing data, you avoid using data that isn’t representative of the population. This tactic helps avoid which data bias?

Sampling bias

Imagine you’re preparing a data presentation. To explain your data, you need to demonstrate a relationship between data sets and display values for the data points of two different variables. Which data visualization tool can help?

Bar graph

As a project manager, you need to determine whether your client is more concerned with meeting a deadline or running over budget. You're using which method to prioritize tasks?

Aligning to your stakeholders’ priorities

Why should project managers use visual representations of data? Select all that apply.

• To filter information by directing the audience to the most important data points and insights
• To summarize information and condense long ideas and facts into a single image or representation
• To help the viewer make sense of and remember the information the project manager presents

As a project manager analyzing data, you create graphs with the data you’ve collected to identify patterns. Which data analysis best practice does this represent?

Analyze

Weekly Challenge 4

Which of the following are true of teams? Select all that apply.

 Foster creativity

 Collaborate to solve problems in service of a shared goal

 Encourage accountability

As a project manager, you want to create an environment where teammates are reliable and able to complete their work on time. Which of the five elements of effective teams does this represent?

Dependability

Imagine you are project managing a merger between two healthcare companies. The project is large and complex, so you send out weekly emails highlighting the most important tasks. Which aspect of effective team building does this scenario demonstrate? 

Prioritize tasks

In what two ways can project managers listen and communicate effectively?

• Ask team members how they prefer to communicate
• Hold regular team meetings 

Which of the following actions can a project manager take to support team development? Select all that apply.

• Celebrate final milestones and successes
• Delegate tasks and motivate team members
• Resolve conflicts and listen as the team addresses problems

What are the four main organizational sources of power?

Role, information, network, and reputation

Imagine your company enacted new, family-friendly policies in order to support and retain employees. Benefits include longer paid leave, flexible work hours, and on-site daycare. Which leadership quality do these changes demonstrate?

Inclusive leadership

Imagine a tech company wants to use another firm’s processor in its new laptop. The project manager writes to the firm’s CEO about the mutual benefits and projected sales numbers. Which steps of effective influencing is the project manager demonstrating? Select all that apply. 

• Provide evidence
• Frame for common ground

What are the four main organizational sources of power?

Role, information, network, and reputation

Which source of organizational power refers to the people you're connected with professionally and personally?

Network

Which step in the ethical decision-making framework could include a question such as “Which option will produce the most good and do the least harm?”

Evaluate alternative actions.

As a project manager, you want to provide air cover for your team by not explicitly saying “no” to a stakeholder’s request. Which of the following are two possible strategies to achieve this?

• Offer to get back to the stakeholder once you gather more information, which may provide time for the stakeholder to reconsider their request.
• Explain to the stakeholder that their request won’t be possible under the current constraints of the project.

Which of the five factors that impact team effectiveness is the most important?

Psychological safety

Imagine you are managing a long-term project with few clear milestones. To keep up momentum and morale, you wrap up weekly meetings by highlighting the team’s best work. Which aspect of effective team building does this scenario demonstrate? 

 Listen and ask questions

In what two ways does delegating work make project managers more effective leaders?

• Gives team members a chance to add value to the project
• Allows project managers to focus on the project as a whole

What are Bruce Tuckman’s five stages of team development?

 Conforming, warming, norming, transforming, conforming

Forming, storming, norming, performing, adjourning

Conforming, storming, informing, transforming, adjourning 

Forming, warming, informing, performing, adjourning

Imagine your company introduces a new feedback system for employees to share ideas, report grievances, and receive follow-ups from leadership. This helps to align values within the team and promotes honesty, respect, and integrity. Which leadership quality does this change demonstrate?

Ethical leadership

What are Jay A. Conger’s four steps to effective influencing?

 Motivate the team; manage team dynamics, resolve conflicts, and celebrate milestones

 Create equal opportunities, foster a culture of respect; demonstrate ethical leadership, and align values with the team

Which of the following are steps in the ethical decision-making framework developed by the Markkula Center for Applied Ethics? Select all that apply.

• Make a decision and test it.
• Evaluate alternative actions.
• Recognize an ethical issue.
• Get the facts.

What can project managers do to listen and communicate effectively? Select all that apply.

• Hold regular team meetings
• Ask team members how they prefer to communicate

Which three of the following are the benefits of teamwork?

• Encourages accountability 
• Helps teams meet project goals
• Fosters creativity

Imagine you manage a large marketing team working on a new campaign. You want each individual to understand their job expectations and the consequences of their performance. To aid in this, you set up a central project tracker so the team can follow their progress. Which of the five elements of effective teams does this scenario demonstrate?

Structure and clarity

Imagine you lead a team that keeps failing to hit its weekly targets. To help them get back on track, you ask them to record the time they spend on each task for five days. You then use this data to better scale the team’s work to hit upcoming targets. Which aspect of effective team building does this scenario demonstrate?

• Promote trust and psychological safety
• Demonstrate empathy and create motivation

Which of the following is common mistakes when one attempts to influence others? Select all that apply.

• Resist compromise
• Assume they can work through issues quickly
• Approach their audience too aggressively

As a project manager, which three of the following are your organizational sources of power? Select all that apply.

• Network
• Reputation
• Role

Which of the following statements best describes a project manager providing air cover for their team?

Supports and protects a team from out-of-scope requests or criticism from leadership

What can project managers do to support ethical and inclusive leadership? Select all that apply.

• Create equal opportunities for team members to succeed
• Foster a culture of respect
• Invite and integrate diverse perspectives

In what two ways can project managers promote psychological safety? 

Encourage contributions from team members of all ranks

Schedule time for thoughtful, inclusive discussions

Imagine your company introducing a new feedback system for employees to share ideas and report grievances anonymously. Which leadership quality does this change demonstrate?

Ethical leadership

Which of the following are the benefits of teamwork? Select all that apply.

• Helps teams meet project goals
• Fosters creativity
• Encourages accountability

Which of the following is not a step in the ethical decision-making framework developed by the Markkula Center for Applied Ethics?

Consider the personal benefits.

What can project managers do to promote psychological safety? Select all that apply

• Encourage contributions from team members of all ranks
• Schedule time for thoughtful, inclusive discussions

Which of the following are true of work groups? Select all that apply.

• They work toward a common goal.
• Their work is coordinated or controlled by a single person or entity.

Which of the following are the benefits of teamwork? Select all that apply.

• Helps teams meet project goals
• Fosters creativity
• Encourages accountability

Which of the following are strategies a project manager can use to provide air cover for their team? Select all that apply.

• Reject a stakeholder request without explicitly saying “no”
• Limit teammates’ knowledge of stakeholder requests

Weekly Challenge 5

When communicating with your team, it’s important to remember that people process information and learn in various ways. What do these ways include? Select all that apply.

• Doing
• Watching
• Listening

Which three of the following are benefits of work management and collaboration tools, such as Asana and Smartsheet?

• Make sharing information and documents easy
• Complete work in real-time
• Focus communication within the context of specific tasks

Fill in the blank: _____ meetings have an agenda, time limit, and designated notetaker.

Structured

Which three of the following are ways to make a meeting more collaborative?

Have a digital, shared meeting document

Let participants respond in their preferred communication style

Ensure the agenda isn’t full of presentations where participants are talked at

This meeting type is the official beginning of the project and serves as a way to align the team’s understanding of the project goals with actual plans and procedures.

Project kick-off

Which of the following is a best practice when trying to clearly state what you want in an email?

 Include your request in the subject line of the email.

Which of the following may help you create an inclusive team environment in meetings? Select all that apply.

• Formalize initial check-ins for the group.
• Give everyone your full attention.
• Use images that reflect the diversity of the world.

According to a Google study, productive meetings have what three elements in common?

• Active participation from attendees, a clear and concise agenda, and the correct attendees 
• A clear and concise agenda, the participation of three or fewer participants, and the correct attendees

What does a project manager have to communicate clearly when managing team documents? Select all that apply.

• How often do the documents get updated
• Who has access to the documents
• How documents are used

In what type of meeting does the agenda include topics such as lessons learned about what’s going well, what the team should keep doing, and what can be improved?

 Retrospective

Extra Questions

When you create an email, in what section should you clearly state what the email is about?

Subject line

Which of the following is a best practice when trying to structure your writing in an email?

Use bullets to make the email easier to scan.

What actions may help make a meeting accessible for someone with a hearing impairment? Select all that apply.

•  Face the person you are speaking with.
•  Include all the information presented in a spoken presentation on slides. 
•  Add closed captions or subtitles to videos.

In what type of meeting does the project manager meet with participants one-on-one in order to cover topics most relevant to them and to better understand their concerns?

Stakeholder review

What are the potential downsides of using instant messaging? Select all that apply.

• Difficult to track
• Distraction
• Informality

Why should you send any pre-reading materials in advance of a meeting?

 Save time going over unimportant information

Which of the following are key reasons to meet with stakeholders? Select all that apply.

• Make a decision or resolve a major issue
• Seek out and listen to feedback
• Present a project update

Which of the following is a best practice when trying to keep your content concise in an email?

Remove any details in the email that don't contribute to your readers’ needs.

In what type of meeting does the project manager typically discuss how many tasks have been completed, whether the team is on schedule, and any current issues? 

Status update

Fill in the blank: In order to set clear meeting expectations, help attendees prepare, keep everyone focused on the right topics, and clarify meeting expectations and goals, your meeting should have a(n) _____.

agenda

What can be done before a meeting to facilitate a more productive meeting? Select all that apply.

• Invite only the people who need to be there and contribute to the meeting goals.
• Prepare an agenda that states the purpose and goals of the meeting.
• Set aside time to prepare for the meeting and review necessary materials.

In a status update meeting, what questions does the project manager typically address? Select all that apply.

•  Is the team behind schedule, ahead of schedule, or on schedule?
•  How many tasks have been completed and how many remain?
•  Are there any new costs that affect the bottom line?
•  Are there any current or anticipated issues?

Which type of meeting is typically more formal, starts with a project update, and may include a decision to resolve a major issue?

 Stakeholder review

Which of the following elements do effective meetings always have in common? Select all that apply.

• Collaborative
• Inclusive
• Structured
• Intentional

What can be done during a meeting to facilitate a more productive meeting? Select all that apply.

• Clearly state the meeting’s goals at the beginning of the meeting.
• Practice active listening and non-verbal communication.
• Encourage everyone to participate, including remote participants.

What actions may help make a presentation accessible for someone with a visual impairment? Select all that apply.

•  Provide an accessible electronic format of the presentation.
•  Describe all meaningful graphics in the presentation.
•  Use a large font size (minimum 22 points).

Fill in the blank: A project review meeting is also called a _____.

retrospective

Which of the following are the benefits of work management and collaboration tools, such as Asana and Smartsheet? Select all that apply.

•  Focus communication within the context of specific tasks
•  Complete work in real-time
•  Make sharing information and documents easy

Who is ultimately responsible for coordinating incoming and outgoing communication, connecting individuals to necessary information, and tracking who needs to receive what information and when?

 The project manager

The use, access, or sharing of what types of confidential or need-to-know information is likely prohibited unless you’re given permission? Select all that apply.

• User data
•  Information about your organization’s products and services
•  Financial and business data

Which of the following are ways to make a meeting more collaborative? Select all that apply.

•  Let participants respond in their preferred communication style
•  Ensure the agenda isn’t full of presentations where participants are talked at
•  Have a digital, shared meeting document